What Sensever is and where to start: chats and channels, customer requests from your website and messengers, the website chat widget with a built-in AI assistant, comments, Studio, Storage, Flow tasks, bots, the API and the apps.
What to do when customer messages don't reach Sensever or agent replies aren't delivered in Telegram, MAX, WhatsApp or Instagram: channel statuses, "Not sent" reasons and connection errors.
Receive Instagram Direct messages in Sensever Requests through your own Meta app: token and Instagram app secret, webhook setup, publishing the app, the 24-hour window and common errors.
Connect your organization's MAX bot to a Sensever project: register on the MAX business portal, create a chat bot, get the token and receive customer messages in Requests.
Connect your company's Telegram bot to a Sensever project: create a bot in @BotFather, paste the token, switch it from another service and check what is passed both ways.
Connect Telegram, MAX, WhatsApp and Instagram to a Sensever project and answer customers from Requests: channel tiles, statuses, widget handoff, the 24-hour window and alerts.
Personal Flow API methods that work across all of a person's workspaces: the "All objects" calendar and filters, tasks "By section", iCalendar subscription links and email settings.
Flow API time tracking: log time entries on any object manually or with a timer, read per-object totals for the "Spent" column, and build time reports with CSV export.
Flow API methods for subtasks and "3/5" progress counters, batch relation reads, checklist item operations, tag suggestions and recurring tasks with schedule rules.
The "All workspaces" mode in Flow gathers your work from every workspace: all objects as a table or calendar, a personal task list by section, approvals, a summary report, and email and calendar settings.
How @mentions work in Flow: where you can use them, who can be mentioned, what the mentioned person receives in descriptions and comments, and how to turn mention notifications off.
Get Flow notifications by email, a daily digest of overdue and due-today tasks, and a calendar subscription that shows your Flow due dates in Google, Apple or Outlook calendars.
The Flow timeline is a Gantt-style view: objects as bars from start to due date, blocker arrows, milestones and drag-to-reschedule. Also covers dragging and date ranges in the calendar.
How to track time in Flow: run a timer or log time manually on any object, compare it with the estimate, roll up time from linked objects, and build the "Time tracking" report with CSV export.
How to set up recurring tasks in Flow: on-schedule and after-completion modes, frequency, intervals and series end, when the next task is created, what is copied into it, and how to fix a stopped series.
How to break Flow tasks into parts with subtasks, checklists and tags: enabling them in a type, working with them in the card, limits, filters, permissions, and where they show up on boards and tables.
Flow API methods for managing a workspace: settings, members, invitations, roles and permissions, teams, workspace API keys, template files and personal notification settings.
Flow reports API: server-side aggregates, funnels, burndown, dashboards, cross-workspace summary, time reports, time in status, SLA reports and the workspace business calendar.
Flow webhooks: create subscriptions, choose events and filters, verify HMAC-SHA256 signatures, handle retries, auto-disabling, the delivery log, test deliveries and secret rotation.
Flow processes API: process definitions and versions, starting and tracking instances, approvals and decisions, and ingesting external events with idempotency and correlation.
